BAOFENGUV-5RM 10W Handheld Ham Radio Long Range, Portable Two Way Radio with 2500mAh Type-C Charging Battery, Rechargeable 5RM Multi-Band Walkie Talkies for Adults (2 Pack)

The customer services.....surprisingly very top notch!I was up in the air on these at the first go. One had personal problems with the mic. The manufacturer reached out and sent out replacements. The annoyance of an issue went away due to the great customer service, because they reached out, and did exactly what they said they would (cust. service gals name was Amy).There is nothing better than a manufacturer who backs and stands behind their products, and has quality customer service in place. This was a fantastic experience, and I could not recommend the Baofeng more. I very much appreciate it.I will say that they do feel robust, and not cheaply made as they have some weight to them. The directions were easy to read, and so far the battery life has been good. We've yet to push the distance, but we've had decent signal and reception from approximately 2 miles out (Tahoe area).I'm not a pro at radios, and bought these for hiking and camping. Highly recommend, if just for the customer service alone.

The media could not be loaded. If you're in the market for a reliable, high-performance two-way radio, the Baofeng UV-5RM might just be the upgrade you're looking for. As someone who uses two-way radios often, I was immediately drawn to the extensive features and impressive range advertised. After testing it in different environments, here's my take.Key Upgrades and Features:This radio takes the much-loved UV-5R model and pushes it further, offering 10W power output compared to the older model’s 8W. The increased power, coupled with the included 15-inch antenna, allows for a maximum communication range of 40 miles (in optimal conditions). Whether you're on a remote camping trip, hiking in the mountains, or working on a construction site, the long-distance capability is impressive.With 999 storage channels, you're never short on communication options. The color display is a nice touch—bright and easily readable in various lighting conditions—and the addition of a stopwatch, power-on password management, and one-click frequency copy function makes it a highly versatile tool for both casual and professional users.Performance in the Field:I tested those radios during a hiking trip in the mountains, and the signal remained strong and clear, even in areas where cell service was unreliable. The radio's ability to pick up multiple bands like UHF, VHF, GMRS, FM, AM, and NOAA weather alerts are a major plus for staying connected in diverse environments. The “VOX” (voice-operated transmission) feature also worked smoothly, allowing hands-free operation, which was especially useful when climbing or navigating rough terrain.For those who are unfamiliar with programming frequencies, the one-click frequency scanning feature is actually great. It allows you to quickly match frequencies without diving into complex settings, which is a huge advantage when you need to establish communication in a hurry.Build Quality and Accessories:The radio itself feels solid and durable, weighing in at 10.6oz, which is fairly lightweight for the features it packs. The included hand microphone and earpiece are excellent for improving privacy and clarity during conversations, especially in noisy environments.Charging Convenience:Battery life is often a concern with high-power radios, but the 2500mAh battery coupled with multiple charging methods (via Type-C and included charging docks) ensures you won’t be left stranded. Whether you’re charging through your car, laptop, or a portable power bank, keeping the UV-5RM powered up is hassle-free. I found the radio easily lasted through a full day of intermittent use without needing a charge.Those radios are feature-packed and high-performance that caters to both casual users and professionals. Its long-distance capabilities, ease of use, and rugged build make it an excellent choice for a wide range of applications, from outdoor adventures to more practical uses in warehouses, hotels, or construction sites. If you're looking for a versatile, dependable two-way radio, those are a fantastic option.

Good product recommended

Very good radio for the money but it could really use a much better User's Manual.

Customer service is very good and responsive to requests. I received a non working charging base and the replacement was shipped out to me in 24 hours. I am very pleased with the communication from this Company and the Customer service representative Amy.

I was very impressed with the quality of these radios. Well made and the box was packed with all the extras.

These are one of the best options out there for handheld him radios in case of emergency and electricity goes down. You’re able to communicate with family and not rely on cell tower service or satellite phones to speak to one another.

Decent, but cheap, so you get what you pay for. First, they have an ok range but not stellar. Next, they are hard to hear. The speakers distort on the last 40% of volume, so you need to hold them to your head to clearly hear. Finally, the backside can burn your fingers if you hold it wrong when transmitting. Be mindful.