The Health Care Data Guide: Learning from Data for Improvement 2nd Edition
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R**D
The QI. bible
This is an outstanding book for anyone interested in quality improvement. I use it regularly in my work as co-editor-in-chief of the journal, Pediatric Quality and SafetyRick McClead MD MHA
J**N
missing a key Figure
I purchased the Kindle edition primarily to fine tune how I set up and interpret statistical process control charts. Unfortunately, the figure that lists and depicts the five rules for healthcare improvement, Figure 4.4, is missing. In its place is a figure showing FPO, which I believe means For Print Only. The text does not otherwise state those five rules. I immediately returned my digital purchase.
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