Sysracks 12U Wall Mount Network IT Server Cabinet Enclosure Data Cabinet Rack HQ Fully Equipped - Shelf - Cooling Fan - 8-Way PDU

Good quality buy it

I didn't hang mine, but replaced the feet with casters to make it easier to roll around.

Initial Experience and ResolutionUpon receiving the initial product, I encountered an issue with a defective frame. I reached out to customer service, who promptly responded and arranged to send replacement rack frames. While the replacement parts showed minor cosmetic imperfections and had some pre-installed rack mount cage nuts, the overall functionality was not compromised.Customer Service ExcellenceThe company's customer service was exceptional throughout the entire process. Their communication was consistently prompt and professional. They responded quickly to all inquiries and efficiently shipped replacement parts when needed. The company demonstrated a genuine commitment to customer satisfaction and issue resolution.ConclusionDespite the initial challenges with product quality, the company's outstanding customer service and commitment to resolving issues made this a positive experience overall. Although I ultimately couldn't meet my trade show deadline despite their efforts, the company's quick response times and willingness to send replacements demonstrated their commitment to customer satisfaction. I would recommend this product to professionals who value responsive customer support and timely problem resolution. The company stands behind their product and works diligently to ensure customer satisfaction.

This rack is well made and much sturdier than I thought it would be. It arrived quickly with no broken or damaged parts. It did not come with assembly instructions but it wasn’t rocket science to figure out what goes where. All in all - good product for SOHO/homelab applications.

Great product, but does not ship well, unit has damage

I’ve purchased several of these cabinets. They’ve arrived on time and they are a great cabinet for homes and small businesses. Especially for the price. No complaints so far!!!

The cabinet is damaged, and the door does not close.

As you can see on the image the top of the unit came dented and had exposed bare metal. I called support and they had a replacement top sent out in literally 10 minutes. So amazing support. I'm still waiting on the replacement and will update when that comes.I found it a bit confusing to put together as the instructions aren't super clear. Luckily I like to tinker and muddled through. It went well except for the front door. I cannot get the bushings to slot in. I whacked the bottom one in with a hammer but I cannot get the top one in at all. I found a reddit post from 9 months ago with this exact same issue. I'll give it another go tomorrow but if I can't get it in I'll be calling support again to get new bushings.The fan is strong but super loud. I wasn't planning on using it anyway so I took it off.This thing is solid and well built. So far so good despite the issues I've had.Bushings Update:Reached out to support about the bushings and they said I could file them down with a knife but they also offered to send new modified bushings free of charge. I took them up on the free replacements so I'll update again when those arrive.FINAL UPDATE:The new lid sent by support was in perfect condition. The new bushings they sent were more narrow and fit perfectly. I'm not sure why the correct bushings weren't included in the first place, but now that it's all worked out the rack is great. Super fast and helpful support.