I ordered 2 bags of the Sweet & Hot, one looks fine and the other is about half molded......should I destroy or would you like it back???

Mine came today and is the same way!! One bag molded

I need to return / refund this as it molded up in the bag.

We apologize you received a product that is not up to our high standard of quality. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. http://www.jacklinks.com/pages/contact Thank you for being a valued customer.

I purchased 4-pk 18oz hot&spicy 8/24/19 and 2-pk are ALL mold! and exp date is 11/09/2020

We apologize you received a product that is not up to our high standard of quality. Each bag that leaves our facilities is checked by our quality team and stamped with our Jack Link’s Guarantee seal. If the jerky is somehow exposed to oxygen throughout the transportation or shelving process, it could result in mold. Please call us at 715.466.6608, M-F, 8-4 Central Time or write us at the below link and we will try to help. https://www.jacklinks.com/contact-us Thank you for being a valued customer.

Is this jerky susceptible to spoilage due to heat during shipment?

Highly unlikely, it's dried, sealed and has moisture control pack present. Unless there was some kind of contaminant present. I've only see beef jerky mold once in my lifetime and was smaller company with questionable Jerky. We ship to where we are all the time and weather here in summer is up to 120 degrees.

Jerky | Desertcart Mauritius

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Sold byAmazon MauritiusDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔥 Snack Bold, Snack Smart 💼

CLEAN CLASSIC - Made with simple ingredients, gluten-free and MSG-free, for a pure, satisfying snack without compromise.
SNACK READY ANYTIME - Two large 9 oz resealable bags make sharing, storing, and snacking effortless wherever life takes you.
POWER THROUGH YOUR DAY - Fuel your hustle with 10g of protein per serving to keep energy high and focus sharp.
PREMIUM BEEF PREMIUM TASTE - Crafted from 100% real beef, slow-smoked over hardwood for that bold, savory flavor jerky lovers crave.
THE ULTIMATE ON THE GO GIFT - Perfect for busy dads, road warriors, and anyone who demands convenient, protein-packed fuel.

Jack Link's Original Beef Jerky Multipack offers two 9 oz bags of slow-smoked, 100% real beef jerky delivering 10g of protein per serving. This gluten-free, MSG-free snack is perfect for busy professionals seeking a flavorful, high-protein boost anytime, anywhere.

Specifications

ASIN	B07JLT9FK9
ASIN	B07JLT9FK9
Age Range Description	9 to 12 Months
Allergen Information	Almonds Free
Best Sellers Rank	#711 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #9 in Jerky
Biological Source	Cow
Brand Name	Jack Link's
Color	Original
Container Type	Bag
Cuisine	North American
Customer Reviews	4.6 4.6 out of 5 stars (10,610)
Diet Type	Gluten Free
Flavor	Original
Global Trade Identification Number	00017082887344
Item Form	Strip
Item Highlight	Large Bags - Ready to Eat Real Meat Protein Snacks - 10g Protein per Serving - Made with 100% Real Beef
Item Package Weight	0.68 kg
Item Weight	1.1 pounds
Item model number	10000026279
Manufacturer	Link Snacks
Manufacturer	Link Snacks
Model Number	10000026279
Net Content Weight	1.1 pounds
Number of Items	2
Number of Pieces	2
Package Dimensions	12.4 x 7.36 x 4.17 inches; 1.13 pounds
Package Size Name	Pack of 2
Package Type Name	Bag
Part Number	10000026279
Product Firmness	Hard
Protein	11 g
Size	9 Ounce (Pack of 2)
Special Features	MSG Free
Specialty	Snack
UPC	017082887344
UPC	017082887344
Unit Count	18 Ounce
Units	18 Ounce
Vitamins And Minerals	23, 25.0, 460.0, 8 milligrams

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

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