HP ENVY 6455e Wireless Color Inkjet Printer, Print, scan, copy, Easy setup, Mobile printing, Best-for-home, 3 month Instant Ink trial included, white

DO NOT BUY! When I first got this it was great. I didn't mind the subscription because we were print more and I hate finding ink. It was handy having it come when it was low. with out even doing anything.Now three years later I spend around an hour every time trying to fix this stupid thing so that it will print. It is always off line and I can't get it to come on line. Even when I check and it says that it is online and ready it still doesn't print. Go by a Brother or something. The Value for the money is not worth it. The quality seems strudy but the Product itself is trash HP has gone way down hill.

So, let’s start with the pros.1: it came the next day, so crazy fast shipping.2: The printing speed is insanely fast as well.3: The print quality is the best I’ve seen on a home printer, and is even better than many office printers I’ve used.4: I love scanning a picture and being able to see it on my computer screen to make sure everything is lined up right before I waste ink printing, only to find something looks off. It’s also convenient for when I need to email a document, as opposed to printing.Now, the reasons I can’t recommend it.1: it won’t stay online, and support said something along the lines of it’s because my router needs to be tuned down, or I’m not close enough to it for the printer to stay online.I have no idea how to slow down the router, and considering I pay good money for fast, reliable internet, why would I?? Second, the printer is literally right next to the router. When it advertises that I can remote print, but it won’t print when I’m three inches away....I researched it, and this appears to be a fairly common problem for this printer. Unplugging it works to wake it up, but that’s getting really annoying, really fast.2: It drinks ink. I’m not kidding. I’ve had tons of printers over the years, and I understand an ink cartridge never lasts long, but I printed 15 colored pages, and it’s already out of ink. And ten of them weren’t even blue, which is the main color it was supposed to be. They came out pink because my brand new ink cartridge only had enough cyan for five pages. That’s insane to me, as the image only filled half the page. I did sign up for the HP ink program, and I’m seriously hoping I don’t get burned on it because my printer won’t stay online, which is one of the conditions to get the ink. I can’t afford to buy full priced ink cartridges for this thing, so if they refuse to honor the subscription, I just wasted $160.Considering the price, I definitely don’t think I got my money’s worth. I’m going to keep it, as shipping it back would be a nightmare, and I do love some of the features, but when this printer inevitably breaks down, I don’t think I’ll be getting another one.Edit one month laterIt doesn’t print 90% of the time, and there’s absolutely no reason given why it doesn’t. What should take me seconds to print requires a minimum of three hours of hitting print over and over and over!! I’ve never been so frustrated with a product in my life.If it’s not filled to the top with paper, it considers it low, and even if there are 50 pages in the drawer and you only need to print one, sorry kid, quit being lazy and fill it up. Again.It constantly goes off line, and I have to unplug it and plug it in to get it back online.And forget about remote printing! 6 feet away from the physical printer is considered remote!! And that’s apparently an issue, so I literally have to sit directly in front of the printer, and have my HP laptop touching it.PRINTING IS NOT SUPPOSED TO BE THIS FLIPPING HARD!Do yourself a favor and purchase a printer that can actually print the first time. Wish I had. Gotta start saving money for one that actually works. Thanks HP!!

First off let me state some facts regarding the initial setup process of this printer.1. It couldn't be any easier. Simply download the HP Smart app to either your smart phone/iPad or your PC/Mac and follow the step by step directions.2. You DO NOT have to sign up to the HP Instant Ink program to setup this printer. Simply decline the offer when it is offered during the setup process.3. You DO need to be connected to the internet to setup this printer.Okay with that out of the way, the Pros and Cons.Pros:1. A very nice design that looks great on my office desk, I like the fact that the printer is small compared to other inkjet printers that simply take up too much space.2. The print quality is excellent for a printer at this price point, this includes text and photos. See the test photo I included in this review. I printed the photo on glossy photo paper at the highest resolution setting and then I scanned the photo at the highest resolution scan setting (1200 x 1200).3. The auto document feeder and the scanner/copy functions work great as well.4. It does what a printer is supposed to do and it does it well.Cons:1. The power button is on the rear of the printer above the power cord. They should have placed the button on the left side of the front display panel.2. This may or may not be a con to everyone, and that is there's no LCD screen on this printer. Instead, on the lower front right side of the printer there are 5 touch sensitive buttons that do the following: A information button (This prints out a information page containing the status/info of the printer), a cancel job button, a resume job button, and 2 buttons to make a copy, one for color and one for black & white. There is also a Wi-Fi indicator light above the buttons and a digital number display to indicate the number of copies that are selected by the user. All other printer functions are accessed via the HP Smart app or via other applications (Microsoft Word, photo apps, etc.). I like the simplistic controls of this printer as I seldom used the hard to read LCD screen on my old HP printer.My only concern regarding this printer as well as another HP printer (HP Envy Inspire 7255e) that I returned that was doing the same thing, the scanner bar is constantly flashing when ever the printer is powered on. The HP customer service rep I spoke to on the phone told me that this is not normal and instructed me to return that printer. I returned the other printer (HP Envy Inspire 7255e) and purchased this printer and the scanner bar does the same thing as the other printer. So is this normal or not? At this point I'm not too sure. However both printers functioned without any errors so maybe it is normal for the scanner bar to constantly flash on the newer HP printers. I'd sure like to know for sure though.

It works well once set up but if you're buying it for someone who isn't computer savvy, expect to spend an entire afternoon over there setting it up. And this from someone who works in I.T. I had to install two separate software apps, the drivers, then sign up for an online HP service and had to LOG ON to my own printer! What ever happend to the days when you plugged the thing in, installed a driver and went on with it? I get that HP feels it has to have the latest cutesy gagety type things, but it backfires and makes things more complicated than needed.